News

Telephone Number Spoofing

As your trusted telephone provider, Fireline Communications is committed to keeping you informed about the latest developments in telecommunications and how to protect yourself from potential threats. In this[…]

Were now on Facebook !

Join us on Facebook! Stay up to date with our latest news, discussions and more. Need assistance? You can now get assistance through Facebook Messenger.[…]

New Telephone Support

We’re excited to announce that we’ve expanded our End Point menu to include support for six new telephone models! These additions ensure you have access to the latest technology, enhancing[…]

New Feature – SMS Campaign Support

The SMS Campaign Support feature enables compliance with campaign regulations without the need for third party tools. Customers can now benefit from a smoother and more efficient SMS marketing experience.[…]

New Feature – ARI Support

We have added support for ARI, allowing developers to build communications applications directly into UX. If you’re looking to build custom telephony features or integrate with external systems, ARI is[…]

Great Features You Might Not Know About

People don’t love our systems just because of the support. We also offer the most feature rich and reliable system on the market. We are committed to you, our customer,[…]

New Feature – Shared SMS DID’s

You can now assign a single DID number to more than one extension, which was not the case in previous versions. Sales and support groups can now use SMS messaging[…]

New Feature – Embedded Documentation

In our everlasting pursuit of making UX use as easy for our customers as possible, we invested a lot of effort to develop and incorporate the Embedded Documentation as a[…]

New Feature – IVR Statistics

Statistical knowledge helps you use the proper methods to collect data, employ the correct analyses, and effectively present the results. Statistics is a crucial process behind how we make decisions[…]

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