If you have a problem with using a microphone or camera with Communicator meeting on Mac OS please check security options described in this section.
Communicator needs permission to:
- Camera for video communication.
- Microphone for audio communication.
- Screen Recording and Accessibility for screen sharing and remote control.
The user can enable these options by going to: Settings → Security and Privacy → Privacy.
If the necessary permissions for camera and/or microphone have not been granted, the user will see a dialogue asking them to grant the permissions. There will also be a red exclamation mark next to the icons in the option bar.
Here you will find the options to enable your camera and microphone.
Version 01.01252023