Latest News
Get the Latest News on Features, Updates and anything else that is going on at Fireline Communications.
New Feature – ARI Support
We have added support for ARI, allowing developers to build communications applications directly into UX. If you’re looking to build custom telephony features or integrate with external systems, ARI is[…]
Read moreGreat Features You Might Not Know About
People don’t love our systems just because of the support. We also offer the most feature rich and reliable system on the market. We are committed to you, our customer,[…]
Read moreNew Feature – Shared SMS DID’s
You can now assign a single DID number to more than one extension, which was not the case in previous versions. Sales and support groups can now use SMS messaging[…]
Read moreNew Feature – Embedded Documentation
In our everlasting pursuit of making UX use as easy for our customers as possible, we invested a lot of effort to develop and incorporate the Embedded Documentation as a[…]
Read moreNew Feature – IVR Statistics
Statistical knowledge helps you use the proper methods to collect data, employ the correct analyses, and effectively present the results. Statistics is a crucial process behind how we make decisions[…]
Read moreNew Feature – Enhanced Ring Groups
We have just added Enhanced Ring Groups or (ERG) to our Business Enterprise Plan. ERG represents a more advanced type of Ring Group. With ERG, users can now setup basic[…]
Read moreWhat is Stir / Shaken?
STIR/SHAKEN is a technology designed to reduce fraudulent robocalls and illegal phone number spoofing. STIR stands for Secure Telephony Identity Revisited. SHAKEN stands for Secure Handling of Asserted information using[…]
Read moreHave you tried UC yet?
Step into the future of Communications. Our all-new Unified Communications Application packages 8 of the most important communications tools into a single easy to use desktop, web and mobile application.[…]
Read moreNew Feature – SMS & MMS Messaging
With SMS, users can send and receive text messages from their desktop. The MMS feature represents an enhancement to the standard SMS message in which allows users to send multimedia[…]
Read more