Unified Communications (UC)
UC is an innovative approach that brings together various communication tools—such as emails, phone calls, messaging apps, and video conferencing—into a single platform. This integration allows businesses to manage all their communication needs under one roof, making it more efficient and user-friendly.
Imagine having a single dashboard where you can send emails, make phone calls, and hold virtual meetings all in one place. This not only streamlines your workflow but also reduces the complexity of managing multiple systems. UC typically includes applications for computer desktops, tablets and mobile apps bringing seamless communications across all mediums..
In summary, Unified Communications simplifies communication management, reduces costs, improves efficiency, and ensures a seamless experience across different devices and platforms. It is likely to remain relevant as communication technologies evolve, providing significant value for businesses by enhancing internal collaboration and customer satisfaction.
Communicator Versions
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Communicator Desktop
Communicator Desktop is our Unified Communications Software designed to elevate a company’s communications system into a real powerhouse. Tightly integrated with our telephony its software features are neatly packaged within a single desktop interface, enabling a streamlined user experience and seamless communication on all major desktop platforms.
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Communicator Go
Communicator Mobile is our Unified Communications App designed to carry forward the integral features that Communicator Desktop itself offers. A fully loaded app that lets users take their work on the go without feeling hindered by not being in the office. It’s available on Android and iOS. Experience efficiency at its best on the Communicator GO Unified Communications App
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Communicator Meeting
The Meeting module is a central element of our Unified Communication solutions, enhancing communication, collaboration, and connectivity among users. It provides a versatile and interactive means of communication that complements other modes, ultimately contributing to more effective and efficient unified communication and collaboration experiences.
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Contact Center
Our Contact Center version of Communicator employs a more customer and employee satisfaction oriented focus. Reduce team and customer stress with access to multiple communication channels, an intuitive UI, modern queue routing strategies and various other features found within the Agent & Supervisor apps aimed at optimizing the customer handling process.
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