Print PDFPrint Classic

There are numerous configuration options available within the Edit Extension Settings. Due to the extensive range of features, not all settings are covered in this brief overview. For detailed guidance, please refer to the full documentation or support resources.

1. To log in to the system go to https://ux.firelinecommunications.com
2. Click on the Extensions menu
3. Select the phone you want to modify by click on the name or the edit button to the left
   
4. Proceed to modify the settings you wish to change.
   
5. There are many settings for an extension. The common settings and definitions are listed below. Caution, changing some setting outside of the ones listed may make the phone inoperable. If you need assistance, please contact support for more information.
   1. General
      1. Name: The name of the extension
      2. Email: The email address of the user.
      3. UAD: The type of phone assigned to the user
   2. Authentication
      1. User Password: Login password for Self-Care and Communicator
      2. PIN: Voicemail PIN
   3. Call Properties
      1. Ring time: Number of seconds before call forwards to Voicemail or times out.
   4. Permissions
      1. Enhanced Services: Please see KB article Enhanced Services
   5. Voicemail
      1. Detailed description of voicemail setting can be found in the KB article Voicemail Settings
6. Once you have completed the changed click Save.
7. Update the configuration or restart the telephone to pick up the latest changes.