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Category: Features

New Feature – ARI Support

We have added support for ARI, allowing developers to build communications applications directly into UX. If you’re looking to build custom telephony features or integrate with external systems, ARI is a powerful tool to consider!      

Great Features You Might Not Know About

People don’t love our systems just because of the support. We also offer the most feature rich and reliable system on the market. We are committed to you, our customer, providing you with a continually evolving product.  We thought you might like to learn about a couple of products that most people don’t think to…
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New Feature – Shared SMS DID’s

You can now assign a single DID number to more than one extension, which was not the case in previous versions. Sales and support groups can now use SMS messaging more effectively and not rely on a single person to answer all the messages. Coming October 2023 09/26/2023

New Feature – Embedded Documentation

In our everlasting pursuit of making UX use as easy for our customers as possible, we invested a lot of effort to develop and incorporate the Embedded Documentation as a major feature in our newest version. This feature adds a new panel to the GUI and provides the technical information about options available. This addition…
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New Feature – IVR Statistics

Statistical knowledge helps you use the proper methods to collect data, employ the correct analyses, and effectively present the results. Statistics is a crucial process behind how we make decisions based on data and make predictions. Statistics allows you to understand a subject much more deeply.

New Feature – Enhanced Ring Groups

We have just added Enhanced Ring Groups or (ERG) to our Business Enterprise Plan. ERG represents a more advanced type of Ring Group. With ERG, users can now setup basic call queueing functions and reuse Queues with Members to achieve better business intelligence. Additionally, we have added additional reports to examine the statistics of the…
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What is Stir / Shaken?

STIR/SHAKEN is a technology designed to reduce fraudulent robocalls and illegal phone number spoofing. STIR stands for Secure Telephony Identity Revisited. SHAKEN stands for Secure Handling of Asserted information using tokens. Spam and illegal robocalls are a significant problem many communications companies are struggling to deal with as they try to protect the privacy of…
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Have you tried UC yet?

Step into the future of Communications. Our all-new Unified Communications Application packages 8 of the most important communications tools into a single easy to use desktop, web and mobile application. A powerful desktop and mobile application specifically designed to take your business communications to a whole new level. Voice Conference Video Meeting Chat Mobile Fax…
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